FAQ
NOTE TO ALL USA CUSTOMERS
Started 3rd September 2025, we are now using DTP (Duties & Taxes paid) shipping to USA, meaning there will be NO ADDITIONAL FEES upon arrival.
WHERE DO WE SHIP?
We ship worldwide.
Free shipping for all purchases over £1000
UK - £4 Royal Mail 24 Hour Tracked
Europe - £10 Standard Tracked / £18 Express
USA - £22 USPS Tracked / £38 UPS Express
Rest of World* - £20 Standard Tracked / £30 Express
SAME DAY ARRIVAL
We can usually offer same day courier delivery for London (and surrounding area) addresses. Please contact us for a quote.
PROFESSIONAL RENTAL
Our pieces are available to rent only for industry professionals. Please complete the inquiry form or email us : hello@studdedpetals.com
DISPATCH TIMES
We aim to dispatch all orders in 1-3 working days
HOW DOES SIZING WORK?
Vintage sizing varies depending on brand/age/etc. Please see measurements on each listing for most accurate sizing information. If sizing details aren't provided, please don't hesitate to contact us via our contact form or email: hello@studdedpetals.com
International sizing guide
RETURNS
Sales are final, no returns. Exceptions apply, an item can be returned for a full refund if the product is significantly not as described, e.g.
- Damage on product that isn't stated in the item description
- Measurements are significantly incorrect
Any issues need to be communicated to us within 3 working days of receiving your order.
Please contact us HERE for any more details on a product if you are unsure before purchasing.
CANCELLING ORDERS
If you require an order to be cancelled, this can be done within 12 hours of purchasing by contacting us via email hello@studdedpetals.com
Please note there will be a 3% processing fee removed from the full refund, this is to cover our non-refundable payment processing fees.
AUTHENTICITY
All our designer items are guaranteed authentic.
CUSTOMS DUTY
Excluding US shipping from 3rd September 2025, see above.
Orders shipped to any country outside of the UK may be subject to import taxes and customs duties on the import of items. Payment is collected by the shipping carrier.
Studded Petals is not liable for any customs charges or delays with orders due to custom clearances at the destination.
Any package returned back to us due to non-payment of duties will receive a refund less restocking fee (5%) of the item in store credit.
Studded Petals LTD VAT reg. 367442282